riverside public utilities assistance program

A customer is ineligible for the $150 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. In our effort to encourage the community we serve to comply with County, State and CDC guidelines to practice social distancing and remain at home, Community Action Partnership of Riverside County is making the following change: Effective immediately, Community Action Partnership requests that you submit your application for Utility Assistance by mail or online at https://www.caliheapapply.com/ . (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Riverside, CA 92517-5760. The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. Service at 951-782-0330. Documentos requeridos para la elegibilidad: Utilicare is a medical support program for residential electric customers. Your household may be eligible based on participation in certain public assistance programs such as RPUâs SHARE (Sharing Households Assist Riversideâs Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. Please call (951) 782-0330 to have Customer Service activate this option. If you have questions, please call Customer It takes 60 to 90 days for the credit to appear on your utility bill. Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. Learn about our assistance programs, off-peak pricing, or energy and water upgrades. ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. (Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions There are two types of air conditioners – split systems and packaged units. does not guarantee service on delinquent or past due accounts. LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. En este momento no estamos aceptando solicitudes en persona. structure for the use of certain medical equipment. EnvÃe su solicitud SHARE con copias de la documentaciÃ³n requerida a: RecibirÃ¡ una notificaciÃ³n del estado de la solicitud por correo para el programa SHARE. Every year, over 6,000 eligible low-income households benefit from utility payment assistance and more than 700 homes are weatherized. To apply, please print the appropriate forms SHARE or LIHEAP: Which is for you? The level of incentive for electric utility assistance is a one-time bill credit of $400 per account. the use of life support equipment are responsible for providing their own backup power system. BEFORE THE UTILITY ACCOUNT IS ENROLLED IN THIS PROGRAM, ALL PAST DUE BILLS MUST BE PAID. La factura de la utilidad de RPU estar a nombre del solicitante, Todos los ingresos del hogar deben ser proporcionados, Requiere ser re-certificado cada 12 meses, Notifique a RPU si ya no califica (si recibe la asistencia mensual), IdentificaciÃ³n vÃ¡lida expedida por el gobierno (licencia de conducir,tarjeta de identificaciÃ³n REAL ID), Aviso de urgencia actual y/o aviso de desconexiÃ³n, Ingresos de todos en el hogar (Ãºltimas 4 semanas), TalÃ³nes de Cheques: copias de todos sus talÃ³nes/recibos (Ãºltimas 4 semanas), mes de paga completo consecutivo, Carta de adjudicaciÃ³n SSI o SSA (que cubra el aÃ±o en curso), DeclaraciÃ³n de Banco actual que directa depÃ³sito sÃ³lo para SSI, SSA, TANF o pension, Talones de Cheques de Desempleo /depÃ³sito directo imprimible, Aviso de TANF de acciÃ³n actual o imprimible de pasaporte a servicios (incluyendo mes actual), Recibos de manutenciÃ³n de hijos / imprimible, Prueba de trabajo por cuenta propia (actual formulario de impuestos 1040 y horario C), Trabajo pagado en efectivo (trabajos diversos-declaraciÃ³n escrita del tipo de trabajo, el dinero ganado durante las Ãºltimas 4 semanas, firma y fecha). physicianâs certification of medical condition are required. The quarterly periods are as Elect a recurring flat donation that is added to your bill each month and automatically donated to the SHARE fund. Contact RPUPublicBenefits@riversideca.gov for questions on rebates or programs. Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. What do I need to provide in order to apply? Please don't drop your application off at our main office or a satellite office. Once your application has been reviewed, you will be notified by mail if it has been approved or denied. Please call (951) 782-0330 to have Customer Service activate this option. Riverside, CA 92517-5760. For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. Los solicitantes deben llenar una solicitud en la comunidad de acciÃ³n de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. 1. Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. El programa ha asistido sobre 95,000 residentes de bajos ingresos. contractors will come to your home and may provide free: Eligibility for ESAP no cost energy efficient home improvement program is based on income and household size. Contact Us By Phone Riverside City Public Utilities Information provided by: Riverside County Office on Aging. In order to receive rebates, all equipment efficiency standards must be met. Customers must fulfill all program specific and general RPU program guidelines to be eligible for incentives. by clicking on the âDownload Applicationâ button on the upper right side of this page. Mail the applications and copies of your supporting documents to: Community Action Partnership of Riverside County Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. Riverside Public Utilities (RPU) offers no-cost energy-saving home The program provides free home energy conservation services to low-income Riverside County homeowners and renters. There are 3 ways to donate to the SHARE program fund: 1. The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … To help offset the added expenses a medical condition of this nature places on the household budget, the Utilicare program provides an adjusted rate These figured are updated each January. The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. Funding is limited so not all qualified applicants may be approved. Customers must fulfill all participation requirements and general RPU program guidelines to be eligible for incentive. A new application may be required when there is an address change for the patient. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. During Christmas, agency provides food baskets and toys to the needy. 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. Those receiving utility assistance also receive energy conservation education. Para mÃ¡s informaciÃ³n, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help Riverside Public Utilities electric and water assistance programs. All other utility customers should fill out a LIHEAP application. Program and guidelines are effective until the COVID-19 emergency has ended or program funds have been exhausted, whichever comes first. For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. Dial 909-782-0330 Proposals must meet all of the following criteria to be eligible for consideration: Clients whose utilities are included in their rent DO NOT qualify for ECIP/FT. A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. Our payment section provides opportunities to pay your bill, make a one-time payment, or see a utility bill breakdown. Permanently installed electric space heating for paraplegic, quadriplegic, hemiplegic or multiple sclerosis patients, Permanently installed electric air conditioning for multiple sclerosis or scleroderma patients, Request for an essential electric medical device not listed below is subject to approval, Extremity heating device for respirator pump, In-progress repairs and replacements of water heaters and furnaces which are critical for customer health and safety, Work to mitigate hazardous inspection fails, Inspections of attic insulation and gas appliance repair and replacements, Enrollment of customers identified by SoCalGas as having a critical health and safety related need for appliance work, Refrigerators and recycling of old refrigerators, Insulation, weather-stripping and caulking to lower heating and cooling costs. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. The program is funded by Federal Department of Health and Human Services through the State Department of Community Services and Development. An ECIP payment is made when an applicant receives a 24 or 48-hour disconnection notice or other utility service disconnection notice that would involve a life threatening and/or emergency situation; or the applicant’s utility services have been terminated; or the applicant requires assistance with establishing a new account. P.O. Below is a list of consumer protection provisions enacted in response to the COVID-19 outbreak in California. • Utility Assistance: The utility assistance program is a one-time assistance program that helps low and moderate-income Energy 003individuals and families with utility payment assistance. AÃ±adir por cada persona adicional: Make a One Time Payment Click here. View more regarding program guidelines at https://www.capriverside.org/program/utilityassistanceprogram. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. Charities, as well as the government in Riverside County, provide financial help to low income families. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. The program has effectively assisted over 95,000 low-income residential customers. Important Notice Although Riverside Public Utilities will make every effort to supply For more information, call (951)955-4900, Monday through Friday, 8a-5p. In the event of a power outage, patients requiring Total Monthly Income: $747. Our rebate programs help you save money by conserving water and energy. Program participation Los clientes deben satisfacer todas las pautas especÃficas y generales del programa de RPU para ser elegibles para incentivos. paycheck stubs, personal letter, SSI/SDI), EDD Claim effective date is not on or after March 1, 2020, RPU utility account/bill must be active and in the name of the applicant, ALL household income must be stated on application, Valid government-issued I.D. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. LIHEAP is a federally-funded program that is implemented by the State. This may cause your electric consumption to increase beyond normal patterns. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. If I qualify, how soon will I receive the credit? In an effort to enhance the SHARE program, the City of Riverside entered into an Agreement with the County of Riverside Department of Community Action Partnership (CAP) on July 1, 1999 to administer the program. 3. Call (951) 955 - 0493 to contact our Riverside office. Utility bills and deposits are paid up to $150 on a one time basis in a 12 month period. Riverside Public Utilities (RPU) established the Sharing Households Assist Riversideâs Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. El nivel de incentivo para la asistencia de electricidad de emergencia y pago del depÃ³sito es $150 por cliente, por perÃodo de 12 meses. How can I qualify? The deadline for the County of Riverside’s Business Assistance Grant Program is Friday, November 13th! Any residential water customer that has been identified and verified as low-income (200% below the Federal Poverty Level Guidelines) a 60-day waiting period during delinquency before receiving a 48-hour disconnections notice, qualifies them for an amortized payment plan and reduced same day reconnection fee of $50. Please allow up to 2 weeks to process applications. Please write legibally as unreadable applications may cause delays in the processing of these items. Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. SHARE customers may also apply for LIHEAP. RIVERSIDE COUNTY WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their workforce need, or helping a job seeker find a job. RPUâs authorized Who can apply to ERAP? These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? No utility shut-offs will be undertaken through the duration of the emergency. The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. California utilities suspend non-payment shutoffs due to coronavirus. Total Annual Income: $8,960 The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. To apply by mail, complete the application with required documents attached and mail to: Community Action Partnership of Riverside County El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por perÃodo de 12 meses. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. Please sign in to your account. Write in an amount for a one-time donation on your utility bill payment slip. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. Un cliente es inelegible para la asistencia de $150 de electricidad de emergencia y el depÃ³sito hasta que haya transcurrido un perÃodo de 12 meses desde la Ãºltima vez que solicitara y recibiera la asistencia de SHARE, aunque el solicitante se mude a un nuevo domicilio. • ECIP or F/T (Energy Crisis Intervention Program or Fast Track): ECIP component of the program consists of gas and electric bill payments, wood, propane and oil payments, and furnace repair and replacement on behalf of those households identified in a crisis situation. 3.I certify that I … Cualquier cambio de domicilio mientras que se estÃ¡ recibiendo el crÃ©dito de SHARE del cobro mensual transferido al nuevo domicilio por los meses restantes en el perÃodo de 12 meses. Assistance, motel vouchers, clothing, and disaster services as funding permits ha asistido 95,000. By conserving water and energy DUE bills must be printed and filled out blue! 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