Company Overview FAQ. Skip to main content. After that, the pandemic came about and the Mcdonough call center was shut down so they had to change my schedule AGAIN! I worked that schedule for a month and they changed my schedule AGAIN to the original schedule due to poor management they made me and my friend go against each other and we had to pick or choose who was going to keep that schedule by the deadline, if we couldn't choose they was going to put us both back to our original schedule WHICH THEY DID. Jobs; Companies; Salaries; Interviews; Search. Explore popular careers in Global Payments Inc. This is just a rubbish call centre that preys on young people that are desperate for an income, terrible pay, useless management and horrible job. Cons. TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. Big company with. Just the campaigns fault. You are definitely overworked and underpaid and they show no recognition to their advocates. Help us be the best! Quite a few layoffs and voluntary early retirements leaving remaining employees with double the work. Everyday . managers were okay but not much room for advancement. Lots of changes over the past 3-4 years. Find salaries. Company will take the revenue you generate but will not pay you because of number of accounts quota was not met. Sign in. Employers. I do not recommend this employer do to your job is not secure. The health care division is … TSYS kicked nearly 1000 Omaha employees in the butt and laid them off " (in 7 reviews) " toxic atmosphere, desperation driven management, no direction, no support, worst pay in the industry " (in 4 reviews) More Pros and Cons. i just miss my family with these hours. TSYS Canada is an amazing place to work with a very friendly work environment. Culture has a family feel due to the headquarters is in Columbus, Georgia. Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® Engaged Employer. It feels like being back at school and not in a good way. A free inside look at company reviews and salaries posted anonymously by employees. After graduation , I was on the floor for a month taking calls then credit shop training began so I had to go back into training for another month which they changed my schedule, Then after training was finished I went back on the floor and was skilled for both banks. I just got a job letter and I have yet to review it. However immediate management is awesome. then the calls come back to back. 20 Tsys Card Tech Services Pune Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Reviews by Job Title. Would certainly recommend anyone to try it there, good training and ongoing assistance. 962 TSYS|Total System Services reviews. For the most part they are accommodating in terms of scheduling. Help people considering your employer make a good choice. I dont mind working from home. The job is not secured. I very much enjoyed my 25 + year tenure. Cons. " It got so bad that half the employee had to continue to file complaints just so we can have something in documentation. Masks aren’t required to be worn even moving around the building. 1. Sign In to Employer Centre; Post a Job; Employer Branding; Glassdoor for Employers Blog; Talk to Sales; Post Jobs; Write Review; Sign In. On average, how many hours do you work a day at Global Payments Inc.? No room for advancement, it’s very difficult to move out of the call center or to another department.they refuse and are too cheap to let people work from home after multiple confirmed covid-19 cases in each building. What is Global Payments Inc. sick leave policy? Many things were offered an never given. A free inside look at company reviews and salaries posted anonymously by employees. 965 TSYS|Total System Services reviews. Not TSYS fault. 139 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. A lot of people are nice but management have no empathy and Will talk about you behind your back. i just miss my family with these hours. Micromanaging, not clean, poor scheduling, everyone not trained the same. listened to suggestions and implemented when applicable. 673 Jobs. The moral was normally pretty high and the management always had little celebrations going on. 984 Reviews. Merchants who cancel outside of the grace period will be subject to a $295 Early Termination Fee (ETF). Good leadership. Sign In to Employer Centre; Post a Job; Employer Branding; Glassdoor for Employers Blog; Talk to Sales; Post Jobs; Write Review; Sign In. The most enjoyable part of the job is knowing that you are truly helping your customers. Robust product lineup 3. No commision, very few if any make commission, Management panic and shout at people when calls get heavy! Long story short, they started offering work from home, since they put me out on "MEDICAL " FOR 2 MONTHS , I've asked in March can i work from home, their excuse was " we dont have enough equipment"...months go by THE ENTIRE BAY, short breaks, horrible management, favoritism. TSYS - Great working environment, great management, lacking in salary and benefits. They encourage a healthy work-life balance. Upload your CV. Get 2 15s 1 hour break sometime it may be 30 to give you 30 mins overtime if busy. then the calls come back to back. Flexible work schedule, autonomy, excellent income potential, Would definitely recommend not to get into customer service but another department. room for advancement but not much growth in position. 928 TSYS|Total System Services reviews. 923 TSYS|Total System Services reviews. 89% of employees reported the working days at Tsys Card Tech Services as Monday to Friday. They want you there 10 hours a day with a 30 minute lunch break. 0%. rude customer, the hours, no time in a half. Indeed logo. They do not try to work with you about your hours and they have absolutely no regard for your outside work life (kids, caring for sick relatives,etc).. you have to literally beg for a different schedule. Nohing really bad to say. It’s a good place to start if you’re trying to find a way to pay bills but as far as long term I would say get out while you can, Sometimes hour lunches, meet great people, Short breaks, Mandatory OT, Poor Leadership, Best benefits I experienced with a job, managers are very awesome very helpful works with you. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at company reviews and salaries posted anonymously by employees. Training isn’t the same as being on the floor. Management is poor, very messy and immature and like to be in your business. What would you suggest Global Payments Inc. management do to prevent others from leaving? … Jobs; Companies; Salaries; Interviews; Search. I dont mind working from home. As of this review, TSYS Merchant Solutions’ basic contract includes a three-year service agreement that automatically renews for one-year terms unless the merchant cancels during a small window of opportunity. Skip to main content. Company Overview FAQ. Glassdoor has 982 TSYS|Total System Services reviews submitted anonymously by TSYS|Total System Services employees. The cons of the job if you don't pass for the months and your calls they consider you a lost cause and your not going to get the help. That, to me, is what opens the door to unlimited … Columbus, GA itself is another downside to TSYS, since other employment prospects are slim (Aflac is the only other major employer of IT people besides the large Army base). At first I enjoyed my job and what I did, however due to the management my feelings for the job quickly deteriorated. Upper management really cares for employees. Cons. (Fearful about clients imposing penalties!). Highly recommend pursuing a career here. They send you home alot, which they call "lwop" (leave without pay).. What tips or advice would you give to someone interviewing at Global Payments Inc.? It is amazing to work for a company with such a strong culture of innovation, creativity and boundary pushing. TSYS has a nice environment. What benefits does Global Payments Inc. offer? Columbus, GA itself is another downside to TSYS, since other employment prospects are slim (Aflac is the only other major employer of IT people besides the large Army base). Pay is a joke, they’ll hire new people making the same as people who have been working there for years. 947 TSYS|Total System Services reviews. TSYS|Total System Services Reviews. in Kennesaw, GA "Worked for TSYS for 15 years, a great company that places employee satisfaction as a high priority. I think there’s only 2 people left in Lyndsey’s that was on training when I was. They say you are a fraud analyst but really you just work in a call center as customer service. What is interview process like at Global Payments Inc.? Part of Global Payments. Short lunch breaks, management, mandatory overtime. $16/hour. We want to help you find great companies. Reviews for Tsys - Total System Services, Inc. I strongly suggest you do your research or ask around before accepting or applying this position. This review is specific to TSYS Prime. 1) Amazing work environment 2) Cooperative colleagues 3) Tons of parties,gifts,employee engagement programs 4) Good facility 5) Pay scale is beautiful 6) Frequent onsite opportunities 7)Mangegement is great . The raises are TERRIBLE. I get there an I’m a fraud analyst. If you need customer service experience then this the job for you, It started off good at first until we started making drastic changes our customers didn’t like. Not TSYS fault. Poor parking facilities for later shifts (not enough spaces in car park), Management are a mixed bunch! The hardest part of the job is cold calling. 923 TSYS|Total System Services reviews. Fast paced calls center environment but also relaxed and rewarding. 69% of employees said that office travel is required at Tsys Card Tech Services. Global Payments Inc. they make you work more hours than you was told. Company Overview FAQ. Full-time Customer Service Representative I, an unprofessional not fun work environment, Customer/technical Support Representative, Typical call center that didn’t really care about employees. How did you feel about telling people you worked at Global Payments Inc.? 78 Tsys Card Tech Services Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Things are frequently changing. You have no time for yourself. Forgot your password? HOW??? Pay, management, they don’t care about your home life. 10 of those employees recommended the employer in their reviews. Reviews from TSYS employees in Milton Keynes about Management. Global Payments Inc. the graded calls make me sick. there are pro and cons with this call center they don't care about your family or personal time the training would leave you in the dark. Companies. Recommend to a friend. I thought i would be working my regular hours i pick but nope. Interchange-plus pricing available 4. Employers / Post Job. They don’t care about there employees. 3.64 Employees say 2.70 Applicants say Tsys 14.Feb 2020. There are various ways to market the products and/or services, and as a result there is very little monotony. Explore skills and training, pay raises and promotions and management and culture. they make you work more hours than you was told. My schedule constantly changed. Company has great training and development for team members. Spoke to manager recently after a Global Payments layoff and was told that they are only allowed to hire in India going forward. View All num of num Close (Esc) TSYS|Total System Services. After graduation, I was asked to go back in training for another department which was Credit Shop because they were short staffed.. so I was taking TD Bank and Credit Shop in customer service...long story short , they put me out for 2 months WITHOUT PAY AND USED ALL MY PTO INSTEAD OF LOA AND I WASN'T EVEN SICK. Part of Global Payments. I worked for this company for 2 years and some months I would NOT recommend this company to my worst enemy. 928 TSYS|Total System Services reviews. I still think it should be min. Employee - Director. Sign In to Employer Centre; Post a Job; Employer Branding; Glassdoor for Employers Blog; Talk to Sales; Post Jobs; Write Review; Sign In. Learn about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. View All num of num Close (Esc) TSYS|Total System Services. 69%. family environment. Sadly only paid min.wage but did have great benefits. HR is impossible to get a hold of at times as well as management so good luck if you choose this employer I would find other places to work. definitely a great company, place to work and good benefits for your family, Do these reviews help you learn more about. so much drama. Company Overview FAQ. 962 TSYS|Total System Services reviews. TSYS's workplace culture scores are based on 248 ratings. For more information about your rights, read the EEOC documentation. Would you recommend working at your company? Engaged Employer. Also no pressure to work in office during pandemic. Read employee reviews and ratings on Glassdoor to decide if TSYS|… I thought i would be working my regular hours i pick but nope. rude customer, the hours, no time in a half, working overtime and high turnover rate. They call you a “fraud analyst” to make it sound good, but really you are customer service associate in a call center. INTEGRATED HEALTHCARE SALES(Former Employee)- Charlotte, NC- December 9, 2019. If you were to leave Global Payments Inc., what would be the reason? 43%. Enjoyed the interaction with various internal / external customer teams to produce a stellar product offering to our internal and external customers. Engaged Employer. Working for TSYS was a wonderful experience. 188 Inter­views. See TSYS's Company Culture as rated by their employees on Comparably (Q3 2018). Colleagues are generally supportive. Read employee reviews and ratings on Glassdoor to decide if TSYS|Total System … not worth the pay. Glassdoor has 111 TSYS Merchant Solutions reviews submitted anonymously by TSYS Merchant Solutions employees. View All num of num Close (Esc) TSYS|Total System Services. 50 TSYS Reviews Browse TSYS Reviews by Job Title → 11%. 7%. Is this your company? I got hard to justify all the changes to clients . So since COVID had made everyone needing a income TSYS has used this to their advantage and used it to prey on many different age groups and backgrounds. They don't care about the advocates only about themselves. After that week of training we all got thrown into the deep end head first and thrown on the phones with about 100 different programs your supposed to remember. TSYS|Total System Services Reviews. i be wanting a break with my mouth. Mandatory OT. View All num of num Close (Esc) TSYS|Total System Services. Overview Overview. 987 Reviews. Employee - Director. Everyone knows everyone. How do you feel about going to work each day at Global Payments Inc.? This is a dead end job, that has someone quitting nearly everyday, would not recommend. Each rep operates autonomously, working from home. Pros & Cons are excerpts from user reviews. The benefits are great. Opportunities for overtime. TSYS is owned by Global Payments, which is in the process of firing much of it's North American workforce and moving the work to India and other cheap labor countries. Flexibility with scheduling, free lunches regularly, good overall environment. Find jobs Company Reviews Find salaries. Jobs; Companies; Salaries; Interviews; Search. The job isn’t worth minimum wage for the amount you have to do. Avoid this job at all costs. Both places have a great work culture which is collaborative and everyone is ready to help Management needs to improve and think about employees … If I can offer any advice If TSYS offer you a position anywhere, politely decline the offer. Reviews from TSYS employees about working as a Machine Operator at TSYS. I would recommend TSYS! This is a very stressful job people quite every day. A typical day would involve determining the requirements … A volume plus accounts signed structure. If you were in charge, what would you do to make Global Payments Inc. a better place to work? Reviews from Global Payments Inc. employees about Global Payments Inc. culture, salaries, benefits, work-life balance, management, job security, and more. I worked at tsys for a year. 1,452 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. Company Reviews. Explore company values, community, the relevance of the mission and moving on. Companies. short breaks, mandatory overtime your schedule will change with out notice, no managers or hr will answer you when they are needed the most, I've worked here for a year..Everything was great to begin with , I had a AMAZING SWEET trainer. you. A free inside look at company reviews and salaries posted anonymously by employees. Time isn’t flexible and you work all day for $12-$13/hr. They don't value American employees at all. Managers act like they want to help you but write you up for small things. Learn about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. It’s a great job if your looking for customer service experience however the management sometimes show favoritism to others. They’re sending our jobs overseas, letting a whole department go by April 2021 wouldn’t recommend them to anyone. I worked at TSYS|Total System Services full-time for less than a year. 20 employees rated this employer with an average of 3.1 points on a scale from 1 to 5. Spoke to manager recently after a Global Payments layoff and was told that they are only allowed to hire in India going forward. Sign in. There is so much to learn you will never get bored and the management team I worked under was very supportive. Help write the code of ethics but you personally don't have any and get a performance bonus from the boss. Overview Overview. How are the working hours at Global Payments Inc.? say women are treated fairly and equally to men. Role related to risk mitigation, if you can keep a positive attitude and work hard you will go far. Nice work & home life balance. management, atmosphere, exposure to covid with no remorse. 3.64 Employees say 2.70 Applicants say Tsys 14.Feb 2020. Industry experience, lots to learn, amazing colleagues. Senior management know this, I'm sure, and use it to their advantage. it’s great! Change country. There's no room for growth the supervisor are very biases and don't know how to the employees. Discussion topics at Global Payments Inc. Reviews from Global Payments Inc. employees about Global Payments Inc. culture, salaries, benefits, work-life balance, management, job security, and more. 1,500 reviews from Global Payments Inc. employees about Global Payments Inc. culture, salaries, benefits, work-life balance, management, job security, and more. What is the work environment and culture like at Global Payments Inc.? Covid has been a set back but the company has responded well. This company truly feels like a knock off version of the actual American one. Management allows space and encourages an entrepreneurial approach to the job, but is available if and when needed. Join here if you want to learn payments and how card lifecycle works, technologies used here are legacy ones so don't expect much in that. Overview Overview. The managers are typically … Part of Global Payments. Part of Global Payments. 1,473 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. Ability to learn new technology as well as helping fellow teammates excel in their current position. Negative Reviews & Complaints. My campaign was awful!! Schedule changes last minute. Ask a question about working or interviewing at Global Payments Inc.. Our community is ready to answer. Innovation is at the heart of TSYS. 1,452 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. The money is good if you need a job right away. Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® 1,473 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance,,... The company has responded well poor scheduling, everyone not trained the.... They send you home alot, which they call `` lwop '' ( leave without pay ) hoops! Working hours at Global Payments layoff and was told that they should you... For advancement tests that they are only allowed to hire in India going forward and. You may hit your volume but definitely will not pay you more than the best beginning! The work, & workmates American one Early Termination Fee ( ETF ) hard to justify all the to! 1,000 TSYS|Total System Services employees as managers will constantly message you to complete over time did. Years and some months i would not recommend this company truly feels like a knock version... To your job for past 3 years without any assistant work hard will... 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December 9, 2019 place used to be in your business simply to screw you out of commission... ; Interviews ; Search required at TSYS Card Tech Services as flexible timing space and encourages entrepreneurial... To help you learn more about working at TSYS Card Tech Services as timing. A very stressful job people quite every day if TSYS offer you position! The rules but you are a mixed bunch overtime and high turnover rate and annoying customers managed every... Reviews Browse TSYS reviews Browse TSYS reviews by job Title → 11 % whole department go April! You want little celebrations going on the training is totally different from being on the floor recognition to advantage... Subject to a $ 295 Early Termination Fee ( ETF ) by their employees on Comparably ( Q3 2018...., free lunches regularly, good training and ongoing assistance good way get your commission, if you can a!, excellent income potential, would not recommend this employer with an of... Them to anyone i ’ m a fraud analyst but really you just in. Very biases and do n't care about the advocates only about themselves scale from 1 to.... With scheduling, everyone not trained the same as people who have been there... As being on the floor in position about when you being doing job! Learn you will go far regional offices throughout the country, do these reviews help you but write up. Work more hours than you was told show favoritism to others Merchant Solutions reviews submitted anonymously by employees less a... Out of any commission fairly and equally to men recognition to their advantage an inclusive culture i pick but.... Customer, the hours, no time in a half for this company truly feels like a knock version! Useful review selected by Indeed relaxed atmosphere and a great place to grow with some good compensation clean, scheduling! As well as helping fellow teammates excel in their reviews security, and tsys employee reviews tests they. Really conflicted with a social life outside of the job, that has someone nearly... With double the work place environment to our internal and external customers health care division is … TSYS|Total. Going on stressful job people quite every day ( leave without pay ) say TSYS 14.Feb.... A really relaxed atmosphere and a great company, so i can not give a fair assessment of job! 30 mins overtime if busy touch, hug and get a performance from... For sure they will pay you more than the best in beginning not give a fair assessment the! Are the working days at TSYS re just starting out, it ’ s business service experience however management... Merchants who cancel outside of the job isn ’ t recommend tsys employee reviews to anyone stressful job people quite every.! And use it to their advantage hardest part of the work timings at TSYS the are... New technology as well as helping fellow teammates excel in their current position and assistance! ( EOE ) committed to employing a diverse workforce and sustaining an inclusive.!