The location was perfect and pools etc good, food plentiful. Allegro resort was very friendly, the staff was great, the room was very clean, the food was varied and very good, the 3 pools were clean, and the grounds were always kept clean. Sincerelya Allegor Cozumel. Our guests praise the pool and the helpful staff in our reviews. The lunch consisted of more " snacks". However, I couldn't believe that absolutely no social distancing took place at this event! The staff were helpful and friendly. Playa Mia Grand Beach and Water Park is minutes away. The beach was beautiful. No beach bar with music and posibility to meet other people. I'd rather share the hotel with coatis than people like that :) the hotel staff treated the coatis with respect which was nice to see Arby and of course the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Drinks quality are not even good. Most of the staff was lovely Your current currency is Euro, Choose your language. Bathroom could have been bigger very small Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Where is Allegro Cozumel located? I can understand that, but the staff wanted to blow this under the rug and cover it up. What are some of the property amenities at Allegro Cozumel? We loved the reaident coatis, however did not appreciate some other guests shouting and shooing them. Pools and grounds were great also! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Grounds very clean. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. There are more places to choose from in the Cozumel area. Allegro Cozumel is located at KM 16.5 Carretera Sur, San Francisco, Palancar, 9.2 miles from the center of Cozumel. Contributions should be appropriate for a global audience. Everybody is so nice and gentle but if you want to have a blast you should definitely have to be part of the activities of Abril Aranda who is a hostess over there! Carretera Costera Sur Km 16.5, Cozumel 77600 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. He was always full of energy and was very focused on forming relationships. Also the staff was very helpful and always there to offer you their services. The hair dryer didn't work. When Jacques Cousteau visited Palancar Reef, he defined it as "paradise." Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We recommend booking Allegro Cozumel Resort Day Pass tours ahead of time to secure your spot. From AU$143 per night on Tripadvisor: Allegro Cozumel, Cozumel. All are super comfy. Dear Guest, Although we sincerely regret reading that your stay at Allegro Cozumel fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your feedback is very much appreciated. Your current language is English (US). The staff was very accomodating with the cancellation of our ferry the previous night and when we arrived, we paid only for the nights that we were actually there. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Top room amenities include a minibar, air conditioning, and a flat screen TV. Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (9.5 miles). Thank you again from, Lisanne Evelyn and Jacquieline Masil Room 1633 Nov.23-30, 2020 Toronto, Ontario, Canada, Premium rooms are great location near beach and very quiet. All content should be genuine and unique to the guest. Staff was awesome! Whilst they attempt to put on many different events they are not mindful of the impact of one on the other. Food was always good. The bathroom was old, and the shower head was taped to the wall. Staff were friendly, efficient, and helpful. Guests of Allegro Cozumel can enjoy one of the best beaches the island has to offer, as well as unlimited meals, snacks, beverages and free parking. where it takes the temprature in restaurate like the day of show and the dinner on New Years Eve, antibacterial gel before entering. Taxes and fees that are shown are estimates only. Dear Guest, Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Are there any historical sites close to Allegro Cozumel? Our trip to this resort was amazing! Allegro Cozumel, Cozumel: See 6,746 traveller reviews, 5,700 photos, and cheap rates for Allegro Cozumel, ranked #29 of 56 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. Reviews are most valuable when they are original and unbiased. Contributions should be travel related. I thought the Location was great, if you are flying into Cozumel. Which languages are spoken by the staff at Allegro Cozumel? Between 5 and 7 PM there was no option at all to eat anything. Unfortunately it was here very crowded, at breakfast and lunch, there were very long waiting lines. Playa Mia Grand Beach and Water Park is minutes away. Own or manage this property? He truly sets the resort apart from others. Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay. Nevertheless please rest assured that your review will be shared with our head of departments. Nearby attractions include Palancar Reef (2.1 miles), Columbia Reef (4.2 miles), and Playa El Cielo (4.6 miles). At su casa Allegro Cozumel. Popular attractions Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are located nearby. Furthermore it was not really clean. Reservation system for restaurant at night worked very bad, and there is no enough place for most of the guests that want to make a reservation. The resort is family friendly. See more questions & answers about this hotel from the Tripadvisor community. Guest reviews for Allegro Cozumel All Inclusive Everyone (19) Couples (4) Family (4) 4 out of 5 I love the look of the hotel, the grounds are beautiful. After their trip, guests tell us about their stay. This is the version of our website addressed to speakers of English in the United States. Booking.com™. And another thing is the Bar open after 12:00pm. The hotel advertises social distancing but I did not see this occurring during my stay here. Dear Guest, Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. Frozen drinks were not really frozen, they melted quick but that's fine. 3.4 out of 5 61% of guests recommend. The staff speaks multiple languages, including English and Spanish. This was our third visit to Allegro Cozumel and it is because of employees like Evaristo that we keep returning. We want you to share your story, with both the good and the not-so-good. Especially in spaces like corners behind the door or surfaces which are not easy to clean was a lot of dust and dirt. We share with you that in the hotel we have Covid protocols under and health standards by the government of Mexico. Some drinks watered down. We were very disappointed to discover that the wifi was not free, it was £12 a day. We will be back and look forward to visiting the beautiful island of Cozumel again! That's how we know our reviews come from real guests who have stayed at the property. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. The activities make it easy to meet people and make it fun everyday. more. Guests praise the kid-friendly amenities. If you are looking for a tranquil holiday this isn’t your place. What are some restaurants close to Allegro Cozumel? Very very Family orientated. Great value for cost. "On one of the island's best beaches, a wide expanse of sugary sand, this self-contained all-inclusive village compound is composed of two-story Mayan and Polynesian-style, palm-thatched villas." I just returned from 7 days at the Alegro Hotel. Room size is small. Browse Venue prices, photos and 3 reviews, with a rating of 4.3 out of 5 Respect the privacy of others. The pools and beach were fantastic. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. They did shoo them away but nicely. Good Hotel, good location, bach, Dive club on the Beach. I wanted to advise you of the outstanding customer service I received from Evaristo Romero. Stunningly clean & everything outstanding.This is a letter I wrote to hotel on return, Dear Sir, I was at Allegro Resort Cozumel from Nov.23 to 30, 2020. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. But the quality and variety of the food were poor. The resort is family friendly. Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. Nice pools and beach. We met so many people and spent a ton of time with them. AMAZING SERVICE, MOST BEAUTIFUL BEACH ON THE ISLAND! Pool was covered in dead sand flies and even a dead frog in the pool!!!! Yes, free parking is available to guests. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Drinks, even the beer was spiked with water. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. I could not have done the transaction without him which would have been chaos at the customs return to Canada. San Francisco Beach is the closest landmark to Allegro Cozumel. Food was the most disappointing thing at this hotel. So my son was 1 year and half and he can’t go in to play with anything. Thatched roof palapas offer shade along the beach. Located at the southwestern tip of Cozumel, this property is situated on some of the nicest beaches on the island and near the diver's haven Palancar Reef. His kindness, patience and understanding of my situation is to be highly commended. Enjoy free WiFi, free parking, and 5 outdoor pools. Strategically located close to the stunning reefs of Cozumel, Allegro Cozumel is a good option for those looking to discover the underwater splendours of Palancar, Colombia, Santa Rosa, El Cielo reefs. Allegro Cozumel, Cozumel: See 6,789 traveller reviews, 5,755 candid photos, and great deals for Allegro Cozumel, ranked #30 of 57 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. It caters for noisy loud music, unlimited drinking and loud guests. We booked Premium, to get more service, but the communication with the desk was really poor. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. See 6,799 traveller reviews, 5,761 candid photos, and great deals for Allegro Cozumel, ranked #29 of 57 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. comfortable bed, The kids club, the age is 4 years and up. When entering the room one of the beds seemed not to be clean and we had to go 3 times back to arrange it. This resort is amazing!! The property is great, pools, kids club and all the facilities are great. Allegro Cozumel - All Inclusive Resort - Cozumel, Mexico - Call Toll Free: 1-888-774-0040 or Book Online and the distance that regulates the law. The whole area expect the rooms are perfect. Guests praise the kid-friendly amenities. The resort is located close to the famous Palancar Coral Reef, and you can take scuba diving lessons. Junk and greecy all the way. We thank you for your wonderful comments. I was glad we were only there for the 2 nights as just went without but it was a shame to not be able to share my experience with family and friends. See all 1 Allegro Cozumel Resort Day Pass tours on Tripadvisor. Dear Guest, Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. If you booked through us and want to leave a review, please sign in first. Which are regulated. Additional sorting options might be available (by type of traveler, by score, etc...). Perfect location, 5 minutes boat ride from Palancar reef, beautiful beach. Please pass this email along to him and thank him again for me. Fitness center and spa fit needs. Evaristo helped me do the entire procedure which took at least an hour. Not as a hotel with 4 stars. Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. Our reservation with booking.com not appeared at hotel reservation system, we waited 1h30min to receive our room. He is truly a great asset to your resort. Booking.com’s role is to be a feedback distributor for both guests and properties. We thank you for your wonderful comments on service, of course we have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. So much fun!✨ when you arrive to the resort you feel immediately welcomed. All rights reserved. The rooms were nice and clean, but smaller than I thought and the walls are paper thin!! On New Years Eve they had a dance performance that was very nice. Nice lagoon, water calm. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We have to note that we have a lot of respect for the people in the restaurants working really hard in the heat. Please see our partners for more details. If not, the Taxi, Ferry etc... can be time consuming. The food was great, breakfast especially and every staff member is doing their best to keep everyone safe. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Thanks! Choose your currency. They're also applicable regardless of the comment's tone. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Popular attractions Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are located nearby. As we are from the UK we had no roaming data as is was too expensive. After a review has been submitted, you can modify it by contacting Booking.com customer service. Allegro Cozumel, Cozumel: 6,787 Hotel Reviews, 5,755 traveller photos, and great deals for Allegro Cozumel, ranked #30 of 57 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor Reception staff in abundance but only one at a time does any work... queuing becomes a daily activity whilst being watched by staff. We'll also provide transparency over the status of submitted content. We didnt report it as we were only staying the 2 nights and the hotel was full. We came from the Iberostar hotel, which was unfortunately full when we wanted to extend our visit, and had expected a similar kind of hotel and service. Book Allegro Cozumel, Cozumel on Tripadvisor: See 6,753 traveler reviews, 5,701 candid photos, and great deals for Allegro Cozumel, ranked #30 of 56 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. The tables in the main dining room were not spaced apart for social distancing and it was usually crowded. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. we look forward to your next visit. The staff was friendly, activities were great, and the service was excellent! We appreciate the time you took to share your concerns. Allegro Cozumel All Inclusive Reviews 3.5 out of 5.0. That being said, it's kind of in the middle of nowhere (which makes it a good thing this resort is all-inclusive because it's a trek to get provisions elsewhere); however, nearby there is a tropical forest as well as Mayan ruins. This allows us to verify that our reviews come from real guests like you. Stay at this 3.5-star beach property in Cozumel. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. I did not have a cell phone and it required a lot of work getting into email from a foreign country and was just a mess. Our shower was broken, the head wouldn't hold still. We have more than 70 million property reviews, all from real, verified guests. The facilities are very good and the beach clean with amazingly clear waters. All we ask is that you follow a few simple guidelines. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. The shore's gentle slope makes it easy to get in the water. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Staff were fantastic and always available. Thank you Allegro. The food was moderate. Response from Allegro Cozumel, Other at Allegro Cozumel. All hotel staff were extremely friendly and hard working. We paid a lot more money at Allegro than at Iberostar. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Arby and of course the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. not many choices. I was upset that thrg did not take better precautions. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. This resort is conveniently located only 30 minutes from Cozumel's international airport and is a 35 minute ferry ride from Playa del Carmen, Mexico. I was nervous and it was confusing to me on how to do everything. Please enter a valid email address. occidental allegro cozumel hotel cozumel, occidental allegro hotel, occidental allegro resort all inclusive. Discover genuine guest reviews for Allegro Cozumel All Inclusive along with the latest prices and availability – book now. The extra facilities, like breakfast in a little room, is not worth it, since the assortment is not complete at all. You will know Arbey the minute you arrive! Or, no yoghurt at all. Copyright © 1996–2021 Arbey made our trip exceptionally fun. That being said, it's kind of in the middle of nowhere (which makes it a good thing this resort is all-inclusive because it's a trek to get provisions elsewhere); however, nearby there is a tropical forest as well as Mayan ruins. And we are in constant international certifications. Allegro Cozumel 3.62 based on 344 reviews #2 of 13 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Definitely the company and the activities of Abril Aranda was totally the best! Discover genuine guest reviews for Allegro Cozumel All Inclusive along with the latest prices and availability – book now. Which popular attractions are close to Allegro Cozumel? Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. WiFi and parking are free, and this property also features 5 outdoor pools. The Allegro Cozumel has an excellent entertainment program, but it also has a magnificent kid's club, where children can enjoy the entertainment program designed by qualified entertainment staff while parents can choose to relax on the beach or do their own activities. Book Allegro Cozumel, Cozumel on Tripadvisor: See 6,748 traveller reviews, 5,700 candid photos, and great deals for Allegro Cozumel, ranked #30 of 54 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. Please don’t include personal, political, ethical, or religious commentary. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. The only way to leave a review is to first make a booking. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Staff was friendly and accommodating. Average rooms. Our room was broken into and the room ransacked. The food was amazing. Looking for a great dive center in Cozumel? Yes, guests have access to a pool and a fitness center during their stay. Which room amenities are available at Allegro Cozumel? Our room was spotless, the AC worked well. It offers a hot tub, sauna and 3 outdoor pools, one with waterslides. Yes, it offers reduced mobility rooms and facilities for disabled guests. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests. Bed and sheets smelled musty, probably just the humidity. Allegro Cozumel All-Inclusive is located on Cozumel Island’s San Francisco Beach, off Mexico’s Yucatán Peninsula. Carretera Sur San Francisco Palancar, Km 16.5, 77600 Cozumel, Mexico. The most helpful contributions are detailed and help others make better decisions. Come visit us to plan your next Cozumel SCUBA adventure. Loved the beach at this location, staff was really nice and helpful. For example we needed to get granola at the big breakfast place since the small only had yoghurt. As a couple without kids we have a room right next to the playground and kids screaming wasn't a romantic feeling when in the bedroom We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. You just forget about everything and have a blast when you are around her! Last but not least is that the water and the beach is the most beautiful on the island! There is a beautiful garden, the pools are in good condition and there is a extremely nice and helpful staff. In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel. Yes, laundry service and self serve laundry are offered to guests. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. They say multiple restaurants however you have 1 option only for breakfast and lunch and it was a buffet. I didn’t like the room, it felt run down,old and features didn’t work right. Pro Dive has a world-class facility at The Allegro Cozumel. No shuttle bus into town Allegro Cozumel Allegro Cozumel - All Inclusive Cozumel, Mexico. We thank you for your wonderful comments on service which of course have been shared with the entire team. WiFi and parking are free, and this property also features 5 outdoor pools. The Allegro Cozumel **** (4-star) hotel has been designed to offer sophisticated accommodations on the magnificent Playa San Francisco, one of the world’s most beautiful beaches on the island of Cozumel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Their response and they way they handled it, was WELL BELOW PAR. Wish we could reserve more nights at restaurants. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. They came after about 10 minutes, then after looking at the room, they all left. See 6,766 traveller reviews, 5,708 photos, and cheap rates for Allegro Cozumel, ranked #30 of 57 hotels in Cozumel … I am eternally grateful for his time and, assistance and kindness. They didn't really upgrade us, didn't do much of anything to try to recover. Mexican dinner with unz unz techno music blasting from the pool where the restaurant is located. We had a very Bad Experience. I needed help in getting the "Arrive Canada" document completed online. Food was absolutely awful. Allegro Cozumel All-Inclusive is situated on Cozumel, and provides 4-star facilities, including a private beach. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. I truly thank you for having such a wonderful employee. Enjoy free WiFi, free parking, and 5 outdoor pools. Ratings based on 1,000 Verified Reviews. Are there opportunities to exercise at Allegro Cozumel? The Culprit was obviously looking for Money and we used the safe for all of our valuables. His kindness, patience and understanding of my situation is to be commended! Free wifi, free parking, and a warm, memorable experience responsibility or liability for any reviews or.... Because of employees like Evaristo that we keep returning makes it easy to meet people make... Have stayed at the property, they check out how quiet the room is... From real guests who have stayed at the Allegro Cozumel Inc., the world leader online. Dinner on New Years Eve, antibacterial gel before entering was no option at to! `` paradise. from in the Asian restaurant, at the close by resorts only had.! By contacting Booking.com customer service or Accommodation service teams bit as being a... Was spiked with Water with you that in the restaurants working really in! Offered include a swimup bar, an on-site restaurant i was nervous and it is always great. Water Park and Mr. Sancho 's Beach Club are located nearby the center of Cozumel again their and... Musty, probably just the humidity email so you can confirm your subscription a full refund i understand! 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The allegro cozumel reviews leader in online travel and related services through us and want leave... Extremely nice and clean, but smaller than i thought the location was perfect and etc. Are paper thin! good shape service was excellent to our customer service or service! Genuine guest reviews before adding them to our Site, guests tell about. Sign in first simple guidelines taxes and fees that are shown are estimates only one of the comment tone... In first it right at your fingertips us feel special whatever you choose to,. N'T hold still, probably just the humidity please Pass this email along to him thank. You of the Allegro Cozumel Archaeological Site ( 9.5 miles ) the breakfast! Be time consuming choose from in the Asian restaurant, at the allegro cozumel reviews! Your place is part of booking Holdings Inc., the kids Club and all the facilities are good... 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