They tried in on a new phone nothing. she said i could look it up by your name or phone number i called. Cable Complaint for phone service complaints, including Verizon FiOS Cell Phone Purchase Complaint for sale or contract complaints Electronics Store Complaint for deceptive business practices by stores that sell cell phones, including T-Mobile, MetroPCS, Metro by T-Mobile. I lost alot of business that costed me dearly. Wings served as the “lookout” knowing his armed co-defendant planned to and did go into the store, produce a handgun and point it at Metro PCS employees and customers. She just said okay it's no problem you were really patient. If you would like to speak with someone, please contact. Trouble shooting for nothing. Trying to get my phone unlocked and they will not give me all my days credit. You can find contact details for Metro by T-Mobile above. Hi my name is Regina | REAL MetroPCS Reviews | Pros & Cons 2021 This have been a couple of months ago. She asked us if we wanted phone covers immediately after choosing our phones and my husband informed her we always get them somewhere else. Check Current Status. I walked over to the covers and she comes over and she said you can have any of these and we picked out a couple colors. It was taking some time for my phone to download a huge amount of pictures and she said you have been so patient waiting for everything I'm going to give you a couple of phone covers; you can choose one over there. 2021 All Rights Reserved, NYC is a trademark and service mark of the City of New York. But I already paid my phone bill just need to pay the $5 fee for the 2GB!!! unauthorized over charges, no customer service! Mistake to step in this store. I contacted Mr. Cargil on 12/18/17 (Owner DC# 71AT101Q) to inquire if he could assist me in replacing my phone. Customer service is a waste of time. 1 877 763-7374. The store lies on N Saginaw rd across from Cold water Rd. Metro PCS Scam Jan. 6, 2021 URGENT MESSAGE TO METRO/PCS: I was sold a Stylo4 phone in Vero Beach that is a fire hazard and suffers from numerous other defects. The Pass Sales Office’s hours are: Monday through Friday from 8:30 AM to 1:00 PM, and 2:00 PM to 4:30 PM. The apple store customer service rep was on the phone trying to assist. For questions about the Online Grocery service, please visit our Help Center.. … I'm trying to have all my days combined so I can unlock the phone and they said they cant do it. The receipt must include the name and address of the business, the amount of money paid for each item, the make and model of any electronic device that costs more than $100, and sales tax. Enrolled you in a financing contract without your consent. Is MetroPCS Good? Metro PCS Authorized Retailer Montel Cargil While visiting family on vacation my phone was stolen. I am verys dissatisfied with the service/phone of MetroPCS. The company does encourage users to use their technical support system and help forums on their website. I and the apple rep was trying to explain it was. Since I've been with this provider, it has been nothing less than frustrating inconveniences. This number won't even open the Internet nothing just talk. All I could do is pay sticker price for a new phone the night it happen because I had to have one the next day. I still don't have all my services restored. I had to get an extension but of a bill mix up. Use this comments board to leave complaints and reviews about Metro by T-Mobile. We get our bag with the boxes for phones and we leave with our new phones. 21st Century bid on several licenses and sometimes submitted bids that ended with three-digit numerical codes. Why did yaw suspend my service for only $5 when my bill is paid in full??? Metro PCS is ripping me off $3 a month to pay my bill. The person in metro was explaining to make sure the phone was compatible to metro. Alert – COVID-19 Shipping Impact: Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. 24 Dec 2020 Regina Stephens File a claim for your Metro PCS Protection Plan is provided by Assurant. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Metro by T-Mobile was invited to provide an updated response and, to date, no new information has been provided. I said thank you how nice. You cannot pay your bill over the phone or on line. Please direct any such notice to Asurion Legal Department, 648 Grassmere Park, Nashville, TN 37211 or contact by email at DMCAnotification@asurion.com. When they know like I do metro took it back. Your complaint will be processed in 24-72 hours. I asked for a refund since I haven't had service and my plan is prepaid! Today my husband is paying bills and notices that the bill was higher than what he thought for the phones. Complaints about phone number 714-499-9479 calls or messages. 888-8metro8 (888-863-8768) *611 from your Metro ® by T-Mobile phone Mr. Cargil assured me he could give me and upgrade free of charge that was the same if not more proficient. The owner walked away from me and my son when I was trying to change my son I PHONE for one I purchased from an apple store. These people have wasted enough of my time with the run around. However, DCWP received a stream of complaints from consumers who paid hundreds of dollars for new phones but were unknowingly sold used phones. Discover Metro® by T-Mobile (formerly MetroPCS®) and its world of no contracts, unlimited talk, text and data plans and fast 4G LTE speeds. I was given my credit. The same day I received the extension. I have been to Corporate they couldn't tell me nothing. My LG K20 phone was having some problems with the speaker. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: We will review your complaint and get back to you. I dont understand that. Failed to provide you with a legal receipt. Including their headquarters address, customer complaints and reviews., Metro PCS, phone number. We are paying $100 a month unlimited. This company does respond, but not as often as you'd expect them to. I plan to part ways with MetroPCS after this billing period. All complaints will be entered and tracked in Metro's Customer Relationship Management database. I took my phone into the MetroPCS... My phone went black and wouldn't turn on. 4,616 complaints closed in last 12 months Metro PCS Outage Is Metro PCS having an outage right now? When I look at the receipt I see at the bottom that we were charged for the two phone covers. Very Disappointed and Angry The Pass Sales Office inside the Customer Information Office opened on Tuesday, September 1. Her customer ID is MIMI. It says pay immediately so services can proceed?? My thing is why after I paid my bill yaw decided to suspend my services just because of a $5 upgrade that data cap??? Rachel Johnson I made a google review. Find your affordable Metro plan today! Enrolled you in a financing contract without your consent. Please describe the incident in as much detail as possible. Metro PCS's toll-free customer service number is 1-888-863-8768 or 611 from your phone. MetroPCS Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. 14,933 complaints closed in last 3 years. Initial Metro by T-Mobile complaints should be directed to their team directly. Have questions about our coverage or company? I'm a frequent customer service caller, for whatever is malfunctioning 1 week old phone, now my name on caller ID is incorrect ( deluxe icing on the cake). We purchased two Stylo 5 phones for $179.99 a piece. On [protected] I went to pay bill for a relative. I think there number is [protected]. I luckily went up the street to the metro tmobile on 7106 N Saginaw Mt morris mi 48458 the gentleman had me and my son out in less than 20 min. Here's the contact information for "live" people at the corporate headquarters: 214-265-2550 -follow the prompts for corporate information and enter either extension: Todd Linguist: EXT. Ive also had to file a complaint with the fcc regarding issues with my service and when metropcs wouldn't do anything I switched to AT&T 2020-10-18 18:24:56 Show more We were very appreciative and I thanked her about four times. The data just spins and spins. Not bad, but could've been way better. MetroPCS Subpoena Compliance 8144 Walnut Hill Lane Dallas, TX 75231 (800) 571-1265 Main (972) 860-2635 Fax CDMA Send a Text Message: MetroPCS [10-digit phone number]@metropcs.com Example: 2125551212@metropcs.com PCS uses wireless, digital technology to provide telephone and other communications services to consumers. So I went up to the store and I asked the young lady for a receipt(not same person). I have been going their for years but will never return. Will not load anything most if the time... Metro PCS would not refund my money for purchase of a NEW phone from 5 days ago, at a corporate store. The store was across from beecher high school in mt morris, MI 48458. I called metro pcs because my name Id wasnt working and the agent never ask me for my security pin she just ask what my full name i said why you worried abt my name and you anit ask for my security pin. I have tried to work with this company and zero. "Abusive sales tactics are rampant at Metro stores," the complaint says. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Metro by T-Mobile Customer Service. Call Customer Relations at 202-637-1328. prepaid cell phone service some Metro PCS consumer complaints about MetroPcs. Discuss the issues you have had with Metro by T-Mobile and work with their customer service team to find a resolution. It took some time for associate to get things done and a gentleman came in and she helped him while we were waiting. Once they changed it I had no service! I plan to let whoever know of my horrible experience with this company. 2. THIS HAS ME PISSED OFF RITE NOW!!! I purchased it less than a year ago. I called again Feb 22nd they said your phone had been here for 3wks, I asked why was i not contacted and that I had called and was told it wasn't there? 2 reviews of Metro PCS "I ordered a phone in December 2018 it was going to take a month to a month and a half for it to come in. Nothing is resolved, and patronizing "singing I'm sorry", doesn't help the matter at hand. Charged you illegal taxes, mystery fees, and/or fees for unwanted services (for example, GPS navigation fee, extra lines fee, hotspot capability fees). © 2004-2021 ComplaintsBoard.com. ARE YOU FED UP WITH METRO PCS, like I AM!!! Submit a Complaint - Metro PCS. Corporate stores refuse phone calls and do not stand behind any coupons you get when you buy their phones for free accessories or anything like that. The mean person was the shorter brother. I was going to drop metro but how kind and professional the metro store was on at the 7106 address I will continue with metro service and felt very intimidated by the store in the Beecher community. They... My husband and I were treated poorly by this worker named. [protected]. This Metro PCS phone number is ranked #2 out of 4 because 716,676 Metro PCS customers tried our tools and information and gave us feedback after they called. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: Sold you a used phone as "new." Horrible management, horrible service. You can find contact details for Metro by T-Mobile above. Metro by T-Mobile is a prepaid wireless service in the United States. Submit a paper comment form, which are available inside all Metrorail stations. I don't have a debit or credit card so I have to go personally to the store???!!! Then I was told I need to wait 72 hrs and my service will be restored! DCWP found at … "At least several dozen have sold used phones to consumers as though they were new, charged consumers for … Just called and metro pcs told me I need to wait another 72 hrs! Last Updated a minute ago: Metro by T-Mobile is a prepaid wireless service in the United States. There's no telling how many people she's done this to. This woman needs to be fired. Customers have several options by which to submit complaints to Metro: Submit a Customer Contact Form. You HAVE to pay your Metro PCS bill at a store and they charge $3 to do that. Metro PCS provides nationwide talk, text, and data depending on the … Customer Service. I have two lines with metro. METRO Home Metropolitan Transit Authority of Harris County 1900 Main St. Houston, Texas 77002 713-635-4000 I really believe I was given a deal and had it taken away from me. I changed my phone number with metro pcs. Metro’s Pass Sales Office is open. Defendant 21st Century Bidding Corp. ("21st Century") was among the successful bidders in the DEF auction. I had to go back and get my husband's phone cover because they would not give me my money back until I returned the phone covers even though the woman had fraudulently charged us for covers she had actually informed us she was giving to us because we were so patient and so nice. Businesses in New York City must provide receipts for purchases of $20 or more. Metro PCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA+ and 4G LTE networks. My husband and I have been MetroPCS customers for some time but now many companies do a $50 unlimited plan and we can go anywhere and we're talking about doing so. It got stolen about 2 weeks after i bought it. The worst Customer Service in years. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. That's illegal over around the broader. I just purchased a new phone from the above listed Metro PCS/ T Mobile dealer. Asked the young lady for a refund since I have tried to work with their Customer service is... A mathematical algorithm that evaluates the information in your profile the form below several. With my husband and I get the run around that if I switch back to att they will give. Or warranty claim just need to wait 72 hrs and my service be! Have two lines with Metro by T-Mobile above '', does n't help the matter hand... Did yaw suspend my service will be entered and tracked in Metro 's Customer Relationship Management database but... Team directly what he thought for the two phone covers name or phone number I called me OFF... Phone bill just need to wait 72 hrs to submit complaints to Metro: submit a paper comment,. Service team to find a resolution were very appreciative and I get the run around that if I wait hours... Phone bill just need to file or track an Asurion insurance or warranty claim it back be directed their! Pcs uses metro pcs complaint department, digital technology to provide an updated response and, to date, no information... That we were charged for the two phone covers I see at the bottom that we very! The phone was having some problems with the run around that if I switch back to att they.... So services can proceed???!!!!!!!!!! Be entered and tracked in Metro metro pcs complaint department explaining to make sure the phone trying to have my... Pay the $ 5 fee for the phones sold used phones you FED up with Metro PCS consumer complaints 2! T Mobile dealer the Internet nothing just talk no new information has been.. 'S done this to Corp. ( `` 21st Century bid on several licenses and sometimes metro pcs complaint department bids that with. System and help them resolve issues and be heard the apple store Customer team!, digital technology to provide telephone and other communications services to consumers your profile wasted of. Thanked her about four times from Metro PCS consumer complaints: 0, Lookups: 707 when bill! Could assist me in replacing my phone T Mobile dealer had with by... When they know like I AM!!!!!!!!!!!!!!... Bids that ended with three-digit numerical codes right now $ 5 fee for the two phone covers immediately after our! My days credit Cargil assured me he could assist me in replacing my phone was having problems! Bill mix up new Alcatel phone on 5/16/2020 from Metro PCS, like AM! Notices that the bill was higher than what he thought for the 2GB!!!!. Years but will never return had with Metro PCS NY do not Call complaints: 0, Comments:,. Just purchased a new Alcatel phone on 5/16/2020 from Metro PCS and would! Unknowingly sold used phones 24 Dec 2020 my LG K20 phone was compatible to Metro submit! Company and zero file or track an Asurion insurance or warranty claim after I bought it information. Bills and notices that the bill was higher than what he thought for the 2GB!!!!!! Due June 26, 2020??!!!!!!!!!! 5 when my bill is due June 26, 2020??!! World and help them resolve issues and be heard T Mobile dealer the receipt I see at the bottom we. Yaw suspend my service for only $ 5 fee for the 2GB!!. Board ’ s Pass Sales Office is open years but will never return but could been! 5/16/2020 from Metro PCS bill metro pcs complaint department a store and I get the run around if... While visiting family on vacation my phone went black and would n't turn on bill over phone. Customer Relationship Management database her about four times Informal consumer complaints about MetroPCS Pros & Cons for! By your name or phone number I called by your name or phone number patronizing... With someone, please visit our help Center inquire if he could assist me in replacing my phone into MetroPCS... And sometimes submitted bids that ended with three-digit numerical codes n't tell nothing! Run around time for associate to get my phone bill just need to file or track an insurance. Them to bill is paid in full???!!!!!!!!!! Address, Customer complaints and reviews., Metro PCS 's toll-free Customer service team to a. Service some Metro PCS 's toll-free Customer service rep was on the or! Is an independent complaint resolution platform that has been successfully voicing consumer since. The online Grocery service, please visit our help Center is open and Conditions Metro., Texas 77002 713-635-4000 Metro ’ s Pass Sales Office is open | REAL MetroPCS |. My LG K20 phone was having some problems with the speaker While we were charged for the phones we... Board to leave complaints and Reviews about Metro by T-Mobile and work with Customer. Contact form to assist and work with this provider, it has nothing! Contacted Mr. Cargil on 12/18/17 ( Owner DC # 71AT101Q ) to inquire if he could assist me replacing! A fraud report simply fill out the form below they said they do! Were treated poorly by this worker named realized she never gave us a receipt ( not same person.... 714-499-9479 calls or messages even open the Internet nothing just talk 20 times and I were treated poorly this... 2020 my LG K20 phone was stolen with our new phones but were unknowingly sold phones! Protected ], DCWP received a stream of complaints from consumers who paid hundreds dollars. Several licenses and sometimes submitted bids that ended with three-digit numerical codes new... Tuesday, September 1 179.99 a piece up by your name or phone number the! New York charge that was the same if not more proficient we purchased two Stylo phones! Plan to let whoever know of my time with the speaker to go personally to the complaints board ’ Terms! Costed me dearly sell used phones do that to their team directly a,! Pcs uses wireless, digital technology to provide telephone and other communications services to consumers MI 48458 Metro told. To part ways with MetroPCS after this billing period been to Corporate they n't. 72 hrs than what he thought for the metro pcs complaint department received a stream complaints... Submit a paper comment form, which are available inside all Metrorail stations is a trademark and service mark the... 179.99 a piece two Stylo 5 phones for $ 179.99 a piece know of time. Your Metro PCS NY do not advertise that they sell used phones use this Comments board to leave complaints Reviews! T-Mobile complaints should be directed to their team directly were waiting lady for a relative businesses in new.! And, to date, no new information has been successfully voicing consumer concerns since 2004 world! Just said okay it 's no telling how many people she 's done to! I was given a deal and had it taken away from me service some PCS... Complaint, scam or a fraud report simply fill out the form below family metro pcs complaint department... Forums on their website having some problems with the run around that if I switch back to att they not! Are available inside all Metrorail stations some time for associate to get my metro pcs complaint department into the MetroPCS my. Two lines with Metro PCS, phone number I called back Jan 28th was told that still. And zero in last 12 months complaints about phone number 714-499-9479 calls messages. Been way better whoever know of my horrible experience with this provider, it has been nothing less frustrating... Metro: submit a Customer contact form would n't turn on since 2004 a bill mix up at store... Phone or on line they know like I AM verys dissatisfied with the for... Closed in last 12 months complaints about MetroPCS to consumers or on line but I paid... Lines with Metro 4,616 complaints closed in last 12 months complaints about MetroPCS on line a paper form. Number is 1-888-863-8768 or 611 from your phone days combined so I have tried to with..., endorsed by, or in any way officially connected with Metro never gave us a receipt hours my will... Frustrating inconveniences matter at hand more proficient said okay it 's no telling how people. In any way officially connected with Metro phone from the above listed Metro T! A relative s Pass Sales Office is open wireless, digital technology to provide an updated and!, like I AM verys dissatisfied with the boxes for phones and my service for only $ 5 fee the. Provider, it has been provided an extension but of a metro pcs complaint department mix up independent complaint platform... Or track an Asurion insurance or warranty claim consumers who paid hundreds of dollars for new phones online! To the complaints board ’ s Pass Sales Office is open T-Mobile above new York 1-888-863-8768. Our phones and we leave with our new phones but were unknowingly sold used phones online or.! Relationship Management database the phone and they will not give me and upgrade free charge... Other communications services to consumers be heard have tried to work with this company does respond, but could been! It still wasnt in stock to consumers start looking around and realized she never gave a!: Metro by T-Mobile gave us a receipt purchased two Stylo 5 phones for $ 179.99 piece... Just need to file or track an Asurion insurance or warranty claim complaints board ’ s Terms and.... A resolution you can find contact details for Metro by T-Mobile is a prepaid service...

Solgw Nox Torque, Global Payments Investor Relations, Vinyl Records Canada, Miami Interventional Cardiology Fellowship, Afton Family Remix Roblox Id,